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Queens Library Mission, Vision, Values, Programs & Services

March 19, 2017

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Mission Statement

The mission of the Queens Library is to provide quality services, resources, and lifelong learning opportunities through books and a variety of other formats to meet the informational, educational, cultural, and recreational needs and interests of its diverse and changing population.

The Library is a forum for all points of view and adheres to the principles of intellectual freedom as expressed in the Library Bill of Rights formulated by the American Library Association.

Vision

The Queens Library represents a fundamental public good in our democracy. It assures the right, the privilege and the ability of individuals to choose and pursue any direction of thought, study or action they wish.

The Library provides the capital necessary for us to understand the past and grow for the future. It is also our collective memory, since history and human experience are best preserved in writing.

As Queens Library enters its second century, it will be universally recognized as the most dynamic public library in the nation. This recognition will arise from: the Library's dedication to the needs of its diverse communities; its advocacy and support of appropriate technology; the excellence of its programs and services; the commitment of its staff to its customers and the very highest ideals of library service.

We at Queens Library believe deeply in equity and that libraries are fundamental in empowering people to take charge of their lives, their governments and their communities. In this way, Queens Library has an essential role to play in the new economy. The programs and services we provide and the technologies we embrace will carry the people of Queens into a productive and creative future.

Values:

Service

We believe that library and information service is essential to a learning society because information and knowledge are indispensable to the development of human potential, the advancement of civilization, and the continuance of enlightened self-government. (Editor's note: Each customer can check out 50 items on his/her library card including books, 10 DVDs/CDs)

Customers

We believe that meeting the needs of our diverse customer base is first and foremost.

Quality

We value the importance of providing rapid and comprehensive access to knowledge and information and strive to constantly improve the services we provide to our customers.

Technology

We believe the Queens Library must be an active partner in the development and implementation of technology to ensure that access to knowledge and information will be equitably available to all.(Editor's note: Free use of library computers including desktops, laptops, Google tablets, and free pringting of 20 pages per day each customer.)

Individuality

We respect the individuality and integrity of each customer and each employee, and foster an environment in which creativity, productivity and individual responsibility are encouraged, recognized and rewarded.

Teamwork

We believe that each individual is a member of the team, working together to serve our customers.

walcott

Queens Library Participates NY Cares Winter Coats Drive

From: Buron, Nick H
Sent: Wednesday, November 07, 2012 4:29 PM
To: CLS Library  Supervisors; Cel_Managers
Subject: NY Cares Coat Drive

All,

NY Cares is a non-profit organization that has organized a coat drive around the city for many years.  This year, all Queens Library sites will be participating.


·         Starting tomorrow, New York Cares will provide collection boxes, bags, pre-printed posters, and other collateral (attached) to all library locations.

·         On a weekly basis, New York Cares will provide a courier service to pick up coats.

·         The Drive has already started and will continue until December 31st

The attached fact sheets can be printed out and shared with your customers.

Please welcome this needed service, especially in light of the even greater need in our community than usual.


If you have any questions, let me know.

Thank you

Nick, Chief Librarian

coatdrive

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